Privacy Policy

At Three Chairs, we take your privacy seriously. Please see our privacy below and if you have any questions, please do not hesitate to get in touch.

1. What Type of Information We Collect

We value your privacy and are committed to ensuring the security and confidentiality of your personal information. This Privacy Policy outlines the types of information we collect when you visit our website or engage with our services. By using our website or services, you consent to the practices described in this policy.

1.1 Information You Provide

We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include, but is not limited to:

Personal Information: We collect personally identifiable information, including your name, email address, password, and any communications you have with us.

Payment Details: When you make a purchase, we collect payment information, including credit card details, to facilitate your transactions securely.

User-Generated Content: Any comments, feedback, product reviews, recommendations, or personal profile information you provide to us will be collected.

1.2 Automatically Collected Information

In addition to the information you provide, we also automatically collect certain data when you interact with our website or services:

Internet Protocol (IP) Address: We collect the IP address used to connect your computer to the Internet. This information is essential for security and website functionality.

Computer and Connection Information: We collect data about your computer and connection, including device information, browser type, and operating system.

Purchase History: We maintain records of your purchase history, including the products or services you have bought.

Session Information: We use software tools to measure and collect session information, such as page response times, the length of visits to specific pages, page interaction data, and the methods used to navigate away from our website.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

Providing, maintaining, and improving our services.
Processing transactions and providing customer support.
Sending updates, promotions, and information related to our products or services.
Responding to your inquiries, comments, or product reviews.
Analysing user behaviour to enhance the user experience on our website.

3. How We Protect Your Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

4. Cookies

Our website uses cookies to track your usage on the website. You can opt out of or manage cookies at any time by clicking our cookie tool on the bottom left of this website.

5. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to review it regularly to stay informed about how we handle your information.

6. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, or if you wish to opt out of us processing your data please email us at ryan@threechairs.co.uk.

Please note: If you are aged 18 or under, you must get your parent/guardian’s permission before you provide us with your personal data. Unless your parent/guardian has given us this permission, please don’t give us your information.

This policy may be updated from time to time to keep up with legal and/or business developments, so please check each time you submit personal data to any of our services.